Frequently Asked Questions (FAQs) for Jodiabaazar.com

1. Are Your Products Genuine?

Answer: Yes, all our products are 100% genuine. We source directly from reputable manufacturers and authorized distributors to ensure authenticity.

2. What Are Your Delivery Timelines?

Answer: For Karachi, our standard delivery timelines are 1 to 3 working days. For the rest of Pakistan, delivery timelines are 3 to 10 working days, depending on the courier's schedule.

3. What Are Your Delivery Charges?


  • For Karachi: Standard orders (less than 3 kg) are charged Rs. 300.
  • For the rest of Pakistan: Standard orders (less than 2 kg) are charged Rs. 550.

4. How Can I Get Free Delivery?

Answer: We offer free delivery on a case-by-case basis and in selected areas only. Feel free to contact us via WhatsApp at 0331 5222 927 for more details.

5. How Do I Place an Order Online?

Answer: Visit our website, browse through our categories or use the search bar to find your desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

6. Can I Track My Order?

Answer: Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the courier's website.

7. What Payment Methods Do You Accept?

Answer: We accept various payment methods, including cash, bank transfers and wallet transfers. Unfortunately, we do not offer Credit Cards / Debit Cards payments at this time.

8. What Is Your Return Policy?

Answer: We offer a 24-hour return/exchange policy for malfunctioning products or wrong products delivered. For other issues, please contact our customer support team for assistance. For more details, visit our Return Policy page.

9. How Can I Contact Customer Support?

Answer: You can reach our Customer Support team via email at bob@jodiabaazar.com or WhatsApp at 0331 5222 927.

10. Do You Offer Bulk Purchase Discounts?

Answer: Yes, we offer discounts for bulk purchases. Please contact our sales team for more information and to get a quote.

11. How Can I Stay Updated on New Products and Promotions?

Answer: Subscribe to our monthly newsletter for updates on new products, exclusive deals, and promotions. You can sign up on our website.

12. What Should I Do If I Have a Complaint?

Answer: We take complaints seriously. If you have a complaint, please contact our Operations Team at 0331 5222 927, and a Complaint Resolution Advisor will address your issue promptly.

13. How Can I Cancel My Order?

Answer: To cancel your order, please contact our Customer Support team as soon as possible. If your order has not yet been shipped, we will process the cancellation.